Logistics
Reclaiming 26 hours a week for a 40-person ops team
Client — Vertix Logistics
returned weekly
Vertix ran dispatch on spreadsheets and memory. We mapped the workflow, built an AI triage layer over their inbox and TMS, and trained the team to run it without us.
The situation
Forty dispatchers, three time zones, and a workflow held together by spreadsheets and memory.
What we built
An AI triage layer that reads the dispatch inbox, matches messages to loads, drafts responses, and files the routine cases on its own.
NEXUS
Where AI meets your business reality.
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